Combating COVID-19 with ICT: Effective Practices and Policies in the Asia Pacific Region

4th Feb 2021

This paper highlights some of the major and effective ICT innovations and practices in dealing with COVID-19, in the following sectors: Healthcare, Communication with Communities, Education, Business, and Infrastructure. COVID-19 related ICT-centered interventions or trends are categorized using a newly introduced multi-dimensional evaluation framework, 4 A-I model. The 4 A-I framework assisted in analyzing the overall effectiveness, challenges, and emerging opportunities of ICT applications for combating COVID-19. 4 A-I framework assisted in analyzing the level of awareness, availability, accessibility, and affordability of COVID-19 focused ICT interventions. It furthermore helped to analyze the level of inclusiveness, interoperability, inter-governmental co-operations, and robustness of relevant ICT infrastructures and applications.