In light of the importance of e-government as a tool to meet the Millennium Development Goals, the Division for Public Administration and Development Management, through its online network for Public Administration (UNPAN), has created a Knowledge Base of innovative practices in the area of e-government.
This compendium is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The compendium also presents private sector ICT applications that are available in the marketplace. Volume 1 of the compendium, focuses on mobile technology software products and applications in the areas of health and learning that are being used in both developed and developing countries.
The survey assesses the e-government readiness of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. The focus of the report this year, in Part II, is e-government initiatives directed at improving operational efficiency through the integration of back-office functions.
The UNPAN online training centres has courses related to e-governance.
Course titles include:
This second World Public Sector Report point of departure is the question: “What makes e-government application meaningful?” formulated in response to requests from Member States of the United Nations for advice and technical expertise concerning the application of ICT in their government operations. This publication is shaped by research conducted as part of the UN Global e-Government Survey.
This publication provides a benchmark to gauge the comparative state of e-government readiness and e-participation for development in a rapidly globalizing world. Following the guidelines of global human development set out in the Millennium Development Goals, the publication focus on the issue of how willing and ready are the government around the world in employing the vast opportunities offered by e-government to improve the access, and quality, of basic economic and social services to the people and involve them in public policy making via e-participation.
This publication presents an assessment of the countries according to their state of e-government readiness and the extent of e-participation worldwide. It ranks the 191 Member States of the UN according to a quantitative composite index of e-readiness. The second part of the publication presents the Socially Inclusive Governance Framework, which is a multipronged approach to ICT-led real access, with a special focus on the need to promote access and inclusion to the disadvantaged groups in society.
