In the past few years, e-government has been a topic of much interest among those excited about the advent of Web 2.0 technologies. This paper reviews the recent literature concerning Web 2.0, social media, social networking, and how it has been used in the public sector.
This paper presents findings from a exploratory study conducted with government officials, with the broad goal of understanding social media use by government officials as well as community organizations, businesses, and the public at large.
The aim of this paper is to provide an overall view about the use of Web 2.0 and social media tools in EU local governments in order to determine whether local governments are using these technologies to increase transparency and e-participation, opening a real corporate dialog. In addition, the paper tries to identify which factors promote the level of development of these tools at local level.
Social networking (SN) have provided an opportunity to facilitate strategic knowledge sharing across organizations and government agencies. The Human Capital Institute (HCI) and Saba partnered to better understand the use and potential of SN tools in the government workplace. The goal was to learn what SN tools are being used in government today, the effectiveness of SN for doing government work, future expectations and barriers for its use, and how agency type affects the use and opinions of SN.
In the fall of 2011, Danida commissioned a study with the objective of examining strategic opportunities for using ICT for promoting governance and democratization efforts within development assistance; and exploring opportunities for ICT in the present Danish portfolio of development programs and within the vision of the Strategy for Danish Development Cooperation. The study touches on a range of ICT technologies but its focus is the use of mobile phones, including voice calls, SMS Text, mobile internet, and social media.
This report examines four different issue areas to analyze how social media is used in the context of risk and crisis communication. These areas include: public safety and preparedness; emergency warnings, alerts and requests for assistance; recovery efforts; and, finally, monitoring and situational awareness. In the context of each of these areas, it highlights the key literature and real-life examples to explore the risks vs. opportunities in the utility of social media. These four areas capture the role of engagement and strategy in both the risk and crisis space.
The following paper will examine social media’s impact on collective action. It will begin with an outline of relevant models of the social movement theory. A description of the role that ICT play in collective action in accordance with these models follows and then continues with a close analysis of the impact social media has on collective action.
This study sets out to understand how social media is being used in disaster and emergency situations. Research thus far has established the importance of social media in disaster and crisis communication but neglects to describe why social media are important. To establish best practices of social media use in a disaster and why they should be used, this study interviewed six communication or social media experts in the field of disaster relief.
Communications technology has enabled new approaches to governance in which stakeholders across sectors and jurisdictions are engaged in consensus building and implementation processes. This paper explores some mechanisms through which online social networking may impact governance for sustainable development. Are social networking sites driving the transformation of the governance landscape or are they merely diverting vast amounts of time from addressing the difficult sustainable development challenges at hand?
In this paper, interest is in the rapid detection of disaster events such as tsunami, tornadoes, forest fires, and earthquakes. The detection system of disaster events is described and the way to detect a target event from Twitter data is also shown in this paper. The research examines three disasters during the same time period and compares Twitter activity and Internet news on Google. A significant result from this research is that emergency detection could begin using the microblogging service.
