All Resources

Little Data Book on ICT 2012

This report illustrates the progress of the impacts of ICTs across all sectors for 216 economies around the world. It provides comparable statistics on the sector for 2005 and 2010 across a range of indicators, enabling readers to readily compare economies.

This book includes indicators covering the economic and social context, the structure of the information and communication technology sector, sector efficiency and capacity, and sector performance related to access, usage, quality, affordability, trade and applications.

e-Government Implementation Toolkit: e-Government Readiness Assessment Framework

This first module of the e-Government Implementation Toolkit aims to determine the condition of e-government in developing countries; comparing it to the status of e-government in other economies, and identifying priority areas for further action.

Africa Transformation-Ready: The Strategic Application of ICT to Climate Change Adaptation in Africa

This report is the outcome of research commissioned by the African Development Bank and the World Bank Group, with the support of the African Union, to explore the transformative potential of ICTs in addressing the major economic, environmental and social challenges facing the African continent due to the impacts of climate change.

It is one of several sector-based studies commissioned with a view to preparing a flagship report under the ‘Transformation Ready’ theme.

E-Government Survey 2012: E-Government for the People

This United Nations E-Government Survey 2012 finds that many have put in place e-government initiatives and information and communication technologies applications for the people to further enhance public sector efficiencies and streamline governance systems to support sustainable development.

Measuring the Information Society - 2012

For the fourth consecutive year, this report presents two authoritative benchmarking tools to monitor information society developments worldwide. The ICT Development Index (IDI) ranks 155 countries’ performance with regard to information and communication technology (ICT) infrastructure and uptake. The ICT Price Basket (IPB) is a unique metric that tracks and compares the cost and affordability of ICT services in more than 160 countries globally.

The Cloudy Future Of Government IT: Cloud Computing and The Public Sector around The World

This article examines the importance of cloud computing and non-military uses of cloud computing in governments across the globe, from the United States to Europe and Asia.

The paper then looks at the resource – people and computing – issues involved in cloud computing. The author then presents his six-step “Cloud Migration Strategy” for governmental agencies to shift to cloud computing. Finally, the author looks “beyond the horizon” to the implications for public sector organizations and the information technology community as the cloud computing revolution progresses.

The World in 2013: ICT Facts and Figures

This ITU brochure features end-of-2013 estimates for ITU’s key telecommunication/ICT indicators. The brochure highlights the latest global ICT facts and trends and includes figures on Internet use, gender, fixed and mobile broadband subscriptions and prices, home ICT access, and more.

A Review of Social Media Use in E-Government

In the past few years, e-government has been a topic of much interest among those excited about the advent of Web 2.0 technologies. This paper reviews the recent literature concerning Web 2.0, social media, social networking, and how it has been used in the public sector.

COP15: The role of ICTs for climate change. Lead role or supporting act?

The webpage provides the summaries of video-conference on the topic of "The role of ICTs for climate change. Lead role or supporting act?". It involved speakers in Denmark, India, Hong Kong (China), France and Japan. At COP15, participants joined at the UNFCCC iSeeT@COP15Kiosk (Bella Center, Central Hall E).

Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey

This paper constructs a multidimensional, integrated analytical framework to guide an investigation of how e-government systems can be structured to restore trust in citizen-government relationships.

Applying the analytical framework to the case of Singapore's Electronic Tax-Filing (E-Filing) system, the authors advance an e-government developmental model that yields both developmental prescriptions and technological specifications for the realization of these trust-building strategies.