In the fall of 2011, Danida commissioned a study with the objective of examining strategic opportunities for using ICT for promoting governance and democratization efforts within development assistance; and exploring opportunities for ICT in the present Danish portfolio of development programs and within the vision of the Strategy for Danish Development Cooperation. The study touches on a range of ICT technologies but its focus is the use of mobile phones, including voice calls, SMS Text, mobile internet, and social media. This report presents the findings, conclusions and recommendations of the study and falls in 6 chapters: an introductory part outlining study objectives and the methodology applied (Chapters 1-2); a presentation of why ICT is important (Chapter 3); a presentation of ICT case studies from Kenya emphasizing transparency, accountability and empowerment (Chapter 4); a presentation of other donor practices and experiences with emphasis on institutional issues (chapter 5); and a concluding chapter outlining the conclusions/recommendations (Chapter 6).
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© Danida, 2012