Sustainable Telecentres: A Guide for Government Policy

For at least a decade governments and nonprofit organizations, often supported by bilateral aid, have experimented with telecentres as a means to extend access to computers, the Internet, and other information and communication services to rural and low-income urban areas of developing countries. Results have been mixed. This Note proposes a guide for government policy on telecentres conceived as private businesses—though with development functions—that are commercially sustainable beyond initial public support.

The World Bank Group Private Sector and Infrastructure Network Note No. 251.