Social networking (SN) have provided an opportunity to facilitate strategic knowledge sharing across organizations and government agencies. The Human Capital Institute (HCI) and Saba partnered to better understand the use and potential of SN tools in the government workplace. The goal was to learn what SN tools are being used in government today, the effectiveness of SN for doing government work, future expectations and barriers for its use, and how agency type affects the use and opinions of SN. To discover the answers, a Web-based survey was completed by 607 respondents from federal, state and county/municipal government agencies.
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