Impact Assessment of ICT-for-Development Projects: A Compendium of Approaches

Billions of dollars are invested each year by the public, NGO and private sectors in information-and-communication-technologies-for-development (ICT4D) projects. Yet we have very little sense of the effect of that investment. In part that reflects a lack of political will and motivation. But in part it also reflects a lack of knowledge about how to undertake impact assessment of ICT4D. This Compendium aims to address that lack of knowledge. It presents a set of frameworks that can be used by ICT4D practitioners, policymakers and consultants to understand the impact of informatics initiatives in developing countries.

Development Informatics Working Paper No. 36

The Compendium is arranged into three parts:

Overview – explains the basis for understanding impact assessment of ICT4D projects, and the different assessment frameworks that can be used.

Frameworks – summarises a series of impact assessment frameworks, each one drawing from a different perspective.

Bibliography – a tabular summary of real-world examples of ICT4D impact assessment.

Richard Heeks
Alemayehu Molla
© Development Informatics Group, Institute for Development Policy and Management, University of Manchester, 2009, 160 pages ISBN 978-1-905469-03-1