This handbook of training materials for telecentre staff was created by a team from Cornell University, in collaboration with telecentres throughout the world. The handbook is organized in 10 modules. It addresses the wide range of different factors that may come into play in the planning and daily functioning of a telecentre for community development. It is not only a self-learning tool and management guide for telecentre staffs, but also a reference resource to guide the reader toward a future search for additional educational materials. The Handbook may also serve as a reference tool for organizations involved in telecentre development, or as a guide for trainers of telecentre staffs.
© ITU, FAO, Cornell University, 2003