Global e-Government Survey 2003: e-Government at the Crossroads

This publication provides a benchmark to gauge the comparative state of e-government readiness and e-participation for development in a rapidly globalizing world. Following the guidelines of global human development set out in the Millennium Development Goals, the publication focus on the issue of how willing and ready are the government around the world in employing the vast opportunities offered by e-government to improve the access, and quality, of basic economic and social services to the people and involve them in public policy making via e-participation.