Four things policy-makers need to know about social media data and real time analytics

The retention and protection of social media data has attracted renewed attention from policy-makers in the UK and across the EU. Having studied the complexity of how social media data operate in contexts of crisis, Ella McPherson provided evidence to a select committee on what lessons can be learned on the ethical and methodological complications of social media analysis. The summary point in this blog post form a cautionary tale about the range of issues related to the government analysing social media information.