Designing e-Government for the Poor

This is the Proceedings of a Regional Workshop on Designing e-Government for the Poor that aimed to build capacity for the planning and implementation of e-government programmes for the poor. Some of the topics addressed at this Workshop included: e-government programmes for the poor; re-engineering internal processes of government/public administration; factors critical to the successful implementation of e-government including e-training of government officials; stakeholder participation in e-government projects; building community and government leadership; and security and privacy issues in e-government.

UNESCAP Reference No.:  ST/ESCAP/2378