This working paper explores the relative lack of impact assessments carried out on information-and-communication-technologies-for-development (ICT4D) projects. Billions of US dollars are invested each year by the public, NGO and private sectors in ICT4D projects such as telecentres, village phone schemes, e-health and e-education projects, e-government kiosks, etc. However, there is very little sense of the effect of that investment. Put simply, there is far too little impact assessment of ICT4D projects. While in part this reflects a lack of political will and motivation, it also reflects a lack of knowledge about how to undertake impact assessment of ICT4D.
The working paper aims to address this lack of knowledge. It presents a set of frameworks that can be used by ICT4D practitioners, policy-makers and consultants to understand the impact of informatics initiatives in developing countries.