e-Government Implementation Toolkit: e-Government Readiness Assessment Framework

e-Government Implementation Toolkit: e-Government Readiness Assessment Framework

This first module of the e-Government Implementation Toolkit aims to determine the condition of e-government in developing countries; comparing it to the status of e-government in other economies, and identifying priority areas for further action.

To further facilitate the assessment of national e-government readiness, the framework includes an “e-Government Readiness Quick-check Tool”, a hands-on IT-tool that assembles data from five recognized indices and a pragmatic choice of indicators discussed in this framework. The tool provides a graphical illustration of a country’s readiness status on four dimensions of the e-government environment: Infrastructure, policy, governance and outreach. The Quick-check tool also allows users to display simultaneous graphs to compare one country’s scores to those of another, of its peer group –as defined in the World Bank’s income groups–, as well as to those of an ITU world region (Africa, the Americas, Arab States, Asia & Pacific, Europe and CIS countries).

© ITU, 2010