E-Governance in India: Problems and Acceptability

Governments and public sector organizations around the world are facing to reform their public administration organizations and deliver more efficient and cost effective services, as well as better information and knowledge to their stakeholders. e-Governance is the effective use of Information & Communication Technology (ICT) to improve the system of governance that is in place, and thus provide better services to the Citizens. e-Governance is considered as a high priority agenda in India, as it is considered to be the only means of taking IT to the “Common Public”. Developments in e-Governance provide opportunities to harness the power of Information and Communication Technology (ICT) to make the business of governance inexpensive, qualitatively responsive, and truly encompassing. In this paper we discuss about the basic problems and acceptability of e-Governance in India.

Dr. Sanjay Kumar Dwivedi
Ajay Kumar Bharti
© Journal of Theoretical and Applied Information Technology, 2012