ICT for SMEs

Submissions from entities in the United Nations system and elsewhere on their efforts in 2008 to implement the outcome of WSIS

This submission was prepared by the United Nations Industrial Development Organization (UNIDO) as an input to the report of the UN Secretary-General on “Progress made in the implementation of and follow-up to the outcomes of the World Summit on the Information Society at the regional and international levels” (E/CN.16/2009/2). This report illustrates technical cooperation, global forum activities and overveiw of recent Small and Medium Enterprises (SMEs) programs that UNIDO has engaged in.

Information and Communication Technology (ICT) Risk: Impact on Small and Medium Enterprises

This study investigates the relationship between Information and Communication Technology (ICT) risk constraints and performances of Small and Medium Enterprises (SMEs). The findings suggest that information system failure or improper user participation in the systems development process actively impacts on SMEs. By implication there was enough evidence to suggest that SMEs would become more effective if efforts are targeted towards ICT risk control.

Motivation and Barriers of ICT Adoption in Small and Medium-sized Enterprises

The objective of this paper is to emphasize issues connected with adoption of information and communication technology (ICT) as a strategic tool contributing to further organisational growth. Gradual development of a group of 30 organisations has been monitored over the last fifteen years during their co-operation with the Technical University of Liberec. The research focused on SME management's approach to ICT, its utilisation for competitive advantage and its relation to and defining of business and information strategy.

ICT Impact on SMEs Performance

The aim of this paper is to analyze the literature on potential direct and indirect effects of ICT on Small and Medium Enterprises (SMEs) performance and to identify those that could determine a business success. Results confirm that ICT has impact on the improvement of external and internal communication and that for best performances it is important to align ICT investments with internal capabilities and organizational processes. Technology itself is not as important as the induced social and economic achievements.

Integrating Developing Countries’ SMEs into Global Value Chains

This publication aims to 1) collect findings relating to Global Value Chains (GvCs) in six different developing countries to show their internal dynamics and how these dynamics influence the ulimate benefits to SME suppliers and 2) present to governments a set of tested policy options to assist Small and Medium Enterprises (SMEs) to enter more easily and to reap greater benefits in the GVCs (including ICT policy).

The development of ICT advisors for SME businesses: An innovative approach

External specialist advice is considered to be one of the factors that has been identified as impacting upon the level of information and communication technology (ICT) adoption amongst small and medium enterprises (SMEs). This article reviews one related initiative ‘Technology Means Business’ and offers a number of unique insights for individuals and organisations who may be involved in the development of similar initiatives now and in the future.

A model for the assessment and development of Internet-based information and communication services in small and medium enterprises

This article presents a model that helps to understand how an enterprise is using information and communication technologies (ICTs) and "how" and "when" a company should incorporate new technological elements. The model has been applied successfully in the assessment of 500 SMEs, and also as an innovative active learning tool for higher education.

Learning new technologies by small and medium enterprises in developing countries

This paper examines the ways in which small and medium enterprises (SMEs) in selected developing countries learn to use and augment their core capabilities with new technologies. The study found that across countries and sectors, non-formal learning is the dominant form of mastering new technologies. However, formal local and overseas training is positively associated with increasing technological complexity.

Opportunities for the internationalisation of SMEs Background Document 1: International Trade Flows and Economic Development in Target Countries

The analysis is part of a larger study on Opportunities for the internationalisation of SMEs. The study has three key objectives: 1. To analyse the market potential for SMEs in a number of third country markets 2. To examine different options to better connect European SMEs to these markets 3. To evaluate and propose country and sector specific measures to facilitate the access of European SMEs to these markets