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Content and Knowledge Management
This page contains resources focused on delivering information that is relevant and useful to the end-users.
Toward Empowered Design
Pragmatic design requires no radical alterations to the existing digital ecology and has successfully provided many viable solutions. Given the skills limitations within the developing world, however, developers also need a new design focus that views the user as designer.
Towards Knowledge Society: A Handbook of Selected Initiatives in South Asia
The handbook contains ICT4D initiatives of selected South Asian organisations covering key aspects of their activities including impact, innovation, partnerships, management as well as the challenges they face in implementing their ideas. The information gathering approach and preparation of the cases were designed in such a manner so that readers and users can easily understand the ideas behind the models and can make comparisons across models.
Content Development by Communities: Case Studies in the Philippines
This paper is a technical study of three cases of community-based content development in the Philippines, namely: 1) the Molave Development Foundation's production of the Water, Hygiene and Sanitation Modules with the Maguinda Community; 2) the participatory video projects for the community by the University of the Philippines' College of Social Work and Community Development, PATAMABA and Sony Japan; and, 3) the e-Knowledge Public Domain Pilot Project in Barangay Payatas, Quezon City by the Philippine Commission on Information and Communications Technology (CICT), UNESCO and Intel. This paper examines the methodologies these projects employed to train community members to develop content through ICT-enabled tools. It also surveys the different modes of community participation in developing this content, and determines key lessons learned so as to contribute to the enhancement of government policy on content development for communities.
Services for Rural Development Reader: Knowledge management and knowledge systems for rural development
This paper explores the prospects for Knowledge Management (KM) services in rural development. It takes a close look at knowledge networks and systems in rural areas, and examines the relationship between KM and ICT. The paper argues that ICT is most useful for shuffling data and information and to some extent for transferring documented knowledge, but is of little use for transferring complex or implicit knowledge. A relatively novel concept, KM has emerged as a response to the rapid development of ICT. It highlights that, while the speed and ease of exchanging data and information is increasing, a new challenge for users emerges: to select relevant data, information and documents.
Developing Content for the Community
This case study details the e-Knowledge Public Domain project that aims to extend the use of Community e-Centers in the Philippines from simply being a means to access information to becoming local knowledge production centres. The strategy is to develop appropriate ICT skills in communities to enable community members to create relevant digital content. As its first activity, the project worked with the residents of Payatas – a poor community in Quezon City, to help address their health information needs.This case study assessed the situation in the target community, the implementation strategy and the outcome of the project.
APDIP e-Note 5 – Building Online Communities of Practice: The International Open Source Network Model
This APDIP e-Note discusses the approaches, tools and technologies used by the International Open Source Network to build a participatory, sustainable and ever-expanding community of practice around issues related to free/open source software, open content and open standards.
Review of the UNDP South East Asia HIV and Development Programme Website
This study is an evaluation and review of the website component of the UNDP South East Asia HIV (SEAHIV) and Development Programme. The author begins by examining the context, mission and purpose. The performance of the website is then assessed, focusing on the posting of documents and their downloading. And finally, the impact of the website is examined.
Knowledge and Learning in Online Communities in Development: A Social Capital Perspective
The paper examines whether the concept of social capital can be applied to facilitate our understanding of online networks in development. It first argues that knowledge and learning are important to development and development actors. Much of the knowledge generation and social learning in development takes place in networks. These networks, now increasingly going online, thus have an important role to play in facilitating social learning and the improvement of development practices. Although there seems to be a general feeling that these online networks are a positive force in development, there are many unknowns about these networks, partly because they are in their infancy. New ideas and tools are needed to facilitate our understanding.
Hidden Assets: Young Professionals in Knowledge Networks
This paper seeks to examine more closely the roles that young professionals play in knowledge networks; determine what their contributions are; determine what they gain from the network experience; uncover obstacles to their work; and make recommendations to strengthen their participation.
Strategic Intentions: Managing Knowledge Networks for Sustainable Development
This guide is written for practitioners who are working with different models of individual and institutional knowledge collaboration. It aims to capture the details of network operations and management; and discuss what it really takes to help knowledge networks achieve their potential.
Information and Knowledge Management: Challenges for Capacity Builders
The paper explores ways to improve information capacity building activities in developing countries. Focusing on the capacity building process, it presents some principles and key questions for actors in this area. The paper argues that capacity ‘building’ efforts should be organized around partnerships where mutually beneficial relationships are fostered and capacities are mobilized and shared. It offers a set of principles for such partnerships such as forge new relationships, foster ownership, focus on processes, give priority to local capacities, use open standards, and prepare an exit strategy. The paper advocates capacity sharing for capacity builders in the information sector to bring together the multiple intitiatives in this field.
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