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The e-Collaborative Hub or E-Co Hub is a single-entry online gateway for policy makers, trainers and practitioners to easily access and search for relevant knowledge resources on different aspects of ICT for development (ICTD). There is also a collaborative workspace to discuss views, share ideas and collaborate on projects related to ICTD.

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Powering the digital economy: Regulatory approches to securing consumer privacy, trust and security

Powering the digital economy: Regulatory approches to securing consumer privacy, trust and security

The report provides an outline of the value and the functioning of the digital economy, as well as requirements and considerations in terms of ICT and privacy regulation. It explores the issues of online privacy, trust and security, and how these influence and drive online data business models and data markets. It further examines the notion of trusted digital identity and what it means in terms of security by providing examples of digital identity systems.

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Government Electronic Services Delivery and the Digital Divide: The Case of Andhra Pradesh, India

Government Electronic Services Delivery and the Digital Divide: The Case of Andhra Pradesh, India

Despite garnering worldwide appreciation for her contribution to information technology services, India has to contend with serious issues relating to the digital divide. Beginning with a study of the various dimensions relating to the digital divide conceptually, the role of government services delivery in electronic form and its interactions with the digital divide are examined with reference to the Indian state of Andhra Pradesh. Using data from the office of Electronic Services Delivery, the findings reveal that there is considerable demand for government electronic services from rural and urban citizens in Andhra Pradesh, which in many ways contribute to narrowing the digital divide. Such services include land registration, driving licenses, utility payments, grievances registration, and religion-oriented services. Econometric estimations show that the entrepreneurial spirit and competency of service providers, both in the urban and rural hinterland of the state, have a statistically significant and positive relationship with the number of e-government transactions therein. Contrary to the intuitive expectation that digitalization would facilitate trade, this study, through some key findings from the recent demonetization, shows that under certain conditions of information technology infrastructure paucity, digitization can constrict trade. One way out is to encourage cashless payment systems, whose implementation dynamics are touched upon. Some managerial implications are highlighted.

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Delivering the Goods: E commerce Logistics Transformation

Delivering the Goods: E commerce Logistics Transformation

Transport and delivery services are critical for ensuring goods ordered online reach the consumer and are returned when something is not right. This paper presents trends and changes in the global logistics system in response to e-commerce. It outlines the frictional costs in e-commerce logistics that need to be lowered for global digital markets to be more widely accessible to small businesses. The paper concludes with options for trade and other policymakers to consider to improve the enabling environment for cross-border e-commerce.

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Data Policy in the Fourth Industrial Revolution: Insights on personal data

Data Policy in the Fourth Industrial Revolution: Insights on personal data

Development of comprehensive data policy necessarily involves trade-offs. Cross-border data flows are crucial to the digital economy. The use of data is critical to innovation and technology. However, to engender trust, we need to have appropriate levels of protection in place to ensure privacy, security and safety. Over 120 laws in effect across the globe today provide differing levels of protection for data but few anticipated Data Policy in the Fourth Industrial Revolution: Insights on personal data, a paper by the World Economic Forum in collaboration with the Ministry of Cabinet Affairs and the Future, United Arab Emirates, examines the relationship between risk and benefit, recognizing the impact of culture, values and social norms This work is a start toward developing a comprehensive data policy toolkit and knowledge repository of case studies for policy makers and data policy leaders globally.

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APEC Regional Trends Analysis: The Productivity Paradox Digital

APEC Regional Trends Analysis: The Productivity Paradox Digital

The November 2018 issue of APEC Regional Trends Analysis begins with a theme chapter on the Digital Productivity Paradox. Digital technology has improved by leaps and bounds, making productive tasks easier and more efficient. However, despite these advances, economists have observed a downward trend in labour productivity growth in the past two decades. The theme chapter explores why improvements in digital technology are not translating to labour productivity growth, finding that industrial-era institutions and policies may need to be adjusted for a digital economy. It points to the importance of structural reforms, infrastructure development, and reskilling to adapt to the digital age. The next chapter on economic and trade trends shows that the first half of 2018 was marked by continuing economic growth amid a backdrop of heightened uncertainty due to escalating trade tensions and a new normal of higher global interest rates. The region is expected to maintain robust growth in 2018, but growth is projected to moderate in 2019‒2020. The balance of risks has tilted to the downside due to prolonged and heightened policy uncertainty and trade tensions as well as higher inflation, exchange rate pressures, and episodes of financial market volatility. On the upside, growth potential could come from a continued pick-up in global economic activity translating to sustained strength in domestic consumption.

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The Role of Fintech in Unlocking Green Finance: Policy Insights for Developing Countries

The Role of Fintech in Unlocking Green Finance: Policy Insights for Developing Countries

New financial technologies such as blockchain, the Internet of Things, and big data offer the potential to unlock green finance. Achieving the Sustainable Development Goals (SDGs) and implementing the Paris Agreement will require significant new investment. New financial technologies (fintech) offer the potential to unlock green finance technologies, such as blockchain, the Internet of Things and big data, developed over the same time frame as the Paris Agreement and the SDGs. We outline three broad areas for the possible application of fintech to green finance: blockchain applications for sustainable development; blockchain use-cases for renewable energy, decentralized electricity market, carbon credits, and climate finance; and innovation in financial instruments, including green bonds. We focus on blockchain use-cases pertaining to sustainable development and renewable energy and highlight examples from Europe, which has been a leader in blockchain technology. We also explore the implications for developing economies in Asia and draw preliminary recommendations for policy makers interested in harnessing fintech and blockchain for low-carbon climate-resilient investment and the achievement of the SDGs.

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ICT for Energy - Telecommunications and energy working for sustainable development

ICT for Energy - Telecommunications and energy working for sustainable development

This report increases understanding of the interplay between actors, business models, services, and products of both ICT and energy sectors and sheds light on the importance of policy interventions to optimise resources and build sustainable synergies.

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Digital identity in the ICT ecosystem: An overview

Digital identity in the ICT ecosystem: An overview

This paper defines digital identity, provides an overview of the various types of digital identity systems, looks at different approaches taken and the range of challenges being faced, as well as opportunities that arise from using digital identity platforms.

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Assessing the Economic Impact of Artificial Intelligence

Assessing the Economic Impact of Artificial Intelligence

This is the first paper in a new series of ITU's Issue Paper on Emerging Trends, which aims to identify and recognize emerging trends in the telecommunication/ICTs environment, and share the information with all ITU membership to enhance our capacity to understand the force transforming our society with the development of telecommunication/ICT. Contributed by the McKinsey Global Institute, the economic and business research arm of McKinsey & Company, it offers a framework for thinking about how to model the economic impact of AI, putting this exercise in the context of the research on the dynamically changing world of work in the light of automation, the need for a skills revolution, and the increasing and potential use of AI by companies.

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Policies, Legislation, and Initiatives to Promote Access to ICTs for People with Hearing and/or Speech Impairment

Policies, Legislation, and Initiatives to Promote Access to ICTs for People with Hearing and/or Speech Impairment

This paper catalogues how APEC economies provide assistance to the hearing and/or speech impaired, the legislation in place to provide this support and the initiatives that encourage industry to consider accessibility in the development of information and communication technologies (ICTs). It further provides a summary of trends in policies, legislation, and initiatives in consideration of the findings in the study.

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