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e-Co Hub

The e-Collaborative Hub or E-Co Hub is a single-entry online gateway for policy makers, trainers and practitioners to easily access and search for relevant knowledge resources on different aspects of ICT for development (ICTD). There is also a collaborative workspace to discuss views, share ideas and collaborate on projects related to ICTD.

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ITU International Mobile Roaming (IMR) Strategic Guidelines

ITU International Mobile Roaming (IMR) Strategic Guidelines

The IMR Strategic Guidelines are part of the ITU Let's Roam the World initiative launched in 2015 by Mr Brahima Sanou, Director of the ITU Development Bureau (ITU-D), and have been drafted in collaboration with regional regulatory and other relevant associations. The aim of this report is to build the foundation for harmonized guidelines around the world to improve the delivery of IMR services for the benefit of consumers, to reduce what are generally perceived as high mobile roaming retail prices, and to enhance efficiency and transparency of retail roaming prices and services.

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Capacity Building in a Changing ICT Environment

Capacity Building in a Changing ICT Environment

This publication puts together scholarly articles with a focus on the human and institutional aspects of capacity building in the telecommunications/ICT sector. It covers a wide range of topics that may affect people and their skills development, such as the Internet of Things (IOT), big data, telecommunication regulatory issues, smart cities/societies, digital competencies, open source learning and intellectual property rights, etc. The publication seeks to provide a body of knowledge that will facilitate academic research and innovation exploring the linkages between emerging ICT issues and human and institutional capacity building.

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UN e-government Survey 2018

UN e-government Survey 2018

The UN E-Government Survey report looks at how e-government can facilitate integrated policies and services across the three dimensions of sustainable development, and is produced every two years by the UN Department of Economic and Social Affairs. It is the only global report that assesses the e-government development status of the 193 UN Member States. It serves as a tool for countries to learn from each other, identify areas of strength and challenges in e-government and shape their policies and strategies in this area. It is also aimed at facilitating discussions of intergovernmental bodies, including the United Nations General Assembly and the Economic and Social Council, on issues related to e-government and development and to the critical role of ICT in development.

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The Next Production Revolution: Implications for Governments and Business

The Next Production Revolution: Implications for Governments and Business

This publication examines the opportunities and challenges, for business and government, associated with technologies bringing about the “next production revolution”. These include a variety of digital technologies (e.g. the Internet of Things and advanced robotics), industrial biotechnology, 3D printing, new materials and nanotechnology. Some of these technologies are already used in production, while others will be available in the near future. All are developing rapidly. As these technologies transform the production and the distribution of goods and services, they will have far-reaching consequences for productivity, skills, income distribution, well-being and the environment. The more that governments and firms understand how production could develop in the near future, the better placed they will be to address the risks and reap the benefits.

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Global Cyber-security Index 2017

Global Cyber-security Index 2017

The Global Cybersecurity Index (GCI) is a survey that measures the commitment of Member States to cybersecurity in order to raise awareness. The GCI revolves around the ITU Global Cybersecurity Agenda (GCA) and its five pillars (legal, technical, organizational, capacity building and cooperation). For each of these pillars, questions were developed to assess commitment. In addition to providing the GCI score, this report also provides a set of illustrative practices that give insight into the achievements of certain countries.

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Tapping Technology to Maximize the Longevity Dividend in Asia

Tapping Technology to Maximize the Longevity Dividend in Asia

"This report explores the role of technology in providing solutions to some of the key labor market challenges that Asian countries with progressive aging must face in order to boost productivity and sustain growth and development. This report explores the role and potential of technology in addressing economic and labor market opportunities and challenges posed by aging. It shows how technology can harness gains from the longevity dividend and draws together national and regional policy recommendations for countries in Asia and the Pacific."

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Bridging the Rural Digital Divide

Bridging the Rural Digital Divide

This document examines recent policy and technology approaches to bridging the digital divide in rural and remote areas in OECD countries. First, it discusses issues related to assessing broadband gaps, defining speeds and establishing national targets. Second, it describes policies being implemented to improve both access and uptake, such as fostering competition, promoting national, rural and community-led broadband initiatives, supporting open access policies and reducing deployment costs. Finally, it briefly reviews technological developments that are likely to influence the provision of services in underserved areas. Experience in OECD countries with fibre optics, coaxial cable, copper, fixed and mobile wireless, satellites and hybrid approaches, as well as with emerging technologies, are used to illustrate some of the technological trends discussed. This document also includes a summary of common challenges and good practices to bring improved communication services to individuals and communities in rural and remote areas.

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Digital inclusion for low-skilled and low-literate people: a landscape review

Digital inclusion for low-skilled and low-literate people: a landscape review

This report explores how technology solutions outside of the education sector can be designed to be more inclusive, accessible and usable for people with low levels of skills and literacy; what skills such people need to utilize effectively inclusive digital solutions; and what key characteristics of the overall environment are needed for successful implementation of more inclusive solutions. It is important to note that low literacy in this review includes young people and adults who are illiterate in the sense that they cannot read or write. Five development areas and contexts – health, agriculture, government, displaced populations, and green and environmental practices – are foregrounded to help us understand the links between digital solutions, skills development and livelihoods.

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Financial Inclusion in the Digital Age

Financial Inclusion in the Digital Age

This report highlights some of the central frictions that prevent greater financial inclusion and financial well-being, and associated technological innovations that are fostering creative new approaches to mitigating these frictions for individuals and small businesses globally. At the end of this report, it provides a list of 100 Fintech companies globally that are supporting ‘Financial Inclusion in the Digital Age’ across four main verticals of impact: payments, lending and related ecosystem, savings and financial planning, and insurance. These 100 companies are mission-driven but are also focused on providing attractive risk-adjusted returns to their investors.

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Accelerating Financial Inclusion in South-East Asia with Digital Finance

Accelerating Financial Inclusion in South-East Asia with Digital Finance

This study analyzes the role digital finance can play in accelerating financial inclusion, focusing on four Southeast Asian markets – Indonesia, the Philippines, Cambodia, and Myanmar. This study – informed by more than 80 stakeholder interviews across the four markets, extensive secondary research, and economic analysis – is an endeavour to better understand and quantify the nature of this impact.

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