enhancing knowledge and skills in ICT for policy-makers, ICT professionals and ICT project managers.
enhancing the capacity of ICT trainers and ICT training institutions by providing training-of-trainers programs and exchange of trainers and experts.
providing advisory services on human resources development programs to member and associate members.
undertaking analytical studies related to human resources development in ICT, including identifying training needs and sharing best practices on human resources development program and training methods.